All our products will arrive to your store in a raw frozen dough format, in a carton. They are not proofed at this point, and therefore we can be very efficient with the amount of frozen dough in each box, and maximise the number of pieces in the box compared to par-baked frozen. Each product is different but the basic process is the same. When you need to use our product, simply remove from your freezer, and allow to thaw. Let the product reach a temperature of about 10C-15C.